Return/Refund Policy

By Placing an Order at chamichs-boutique.com You agree to the terms of our Return Policy.

IMPORTANT: With limited exceptions, returns are refunded via STORE CREDIT ONLY in the form of a Chamich’s Boutique E-Gift Card code. Chamich’s Boutique does not issue store credit for the original shipping charges.

• COLOGNE/PERFUME MUST BE UNUSED AND SEALED. DUE TO CURRENT SAFETY PRECAUTIONS ONCE USED WE WILL BE UNABLE TO PROCESS A RETURN
• THE COST OF THE ORIGINAL SHIPPING AND PAYMENT PROCESSING FEES FOR YOUR ORDER(S)/PACKAGE(S) WILL BE DEDUCTED FROM YOUR REFUND.
• ITEMS MUST BE SENT BACK WITHIN 14 DAYS OF THE DELIVERY DATE STATED BY USPS/UPS TRACKING NUMBER FOR RETURNS.
• YOU WILL BE RESPONSIBLE FOR SHIPPING COSTS TO RETURN YOUR ITEM(S).
• FRAGRANCE(S) MUST BE IN ORIGINAL PACKAGING (BOX INTACT)
• CHAMICH’S BOUTIQUE IS NOT LIABLE FOR ANY RETURN PACKAGES THAT MAY BECOME LOST, DAMAGED, OR STOLEN IN TRANSIT. PLEASE KEEP YOUR PROOF OF POSTAGE AND/OR RETURN TRACKING NUMBER WHEN SHIPPING BACK YOUR RETURNS.
• OUR RETURN POLICY IS NOT APPLICABLE TO SAMPLES/TESTERS, AND/OR SALE/DISCOUNTED ITEMS (USING DISCOUNT/PROMOTION CODE) IN ANY QUANTITY. NO EXCEPTION CAN BE MADE HERE. 

If you are unsure on whether your fragrance(s) is/are eligible, please send a photo of your fragrance(s) as well as your order number to us at chamichsboutique@yahoo.com to receive a pre-acceptance on your return’s eligibility.

We are pleased to accommodate returns and exchanges within 14 days. If 14 days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of the original shipping charge will be deducted from your refund, only the cost (subtotal) for the products that you originally ordered will be refunded. The original cost of shipping will be deducted on “Free Shipping” offered orders.

If you are shipping items over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Please note that by ordering an item from our store, you are agreeing to our return policy, our alterations policy, and the rest of our terms and conditions.